What You Will Build


  • Listen beyond words and positions to the filters shaping another person’s map.
  • Use curious questions, Mirroring and Labeling to help people reveal more.
  • Use Mendelow as a stakeholder attention strategy — not as a ranking of whose perspective matters.
  • Diagnose trust through Credibility, Reliability, Intimacy and Self-Orientation.
  • Use Jay Conger’s persuasion principles to make your case more relevant and influential.
  • Recognise when one-to-one influence is being undermined by siloed decision-making.
  • Run a simple cross-functional alignment process that moves from options to a clear decision.
  • Use RASCI to make execution ownership explicit.