What You Will Build
- Listen beyond words and positions to the filters shaping another person’s map.
- Use curious questions, Mirroring and Labeling to help people reveal more.
- Use Mendelow as a stakeholder attention strategy — not as a ranking of whose perspective matters.
- Diagnose trust through Credibility, Reliability, Intimacy and Self-Orientation.
- Use Jay Conger’s persuasion principles to make your case more relevant and influential.
- Recognise when one-to-one influence is being undermined by siloed decision-making.
- Run a simple cross-functional alignment process that moves from options to a clear decision.
- Use RASCI to make execution ownership explicit.
